FAQ

What is PULP?
We sell a variety of handmade items including jewelry and accessories, cards, and knitted garments and toys.

So why "PULP?"
You know pulp, right? It's the extra stuff! The stuff you don't really need, but sometimes would really just like to have. Now, we're not claiming that you can't live without our accessories, cards, and gifts, but sometimes what life's missing is the pulp. That extra bit of goodness. 

Who is behind PULP?
Sarah & Kelly Perry are sisters-in-law who have both spent many years creating handmade goods. Our combined forces have created one brand that can distribute high quality handmade gifts to our customers.

How do I make a purchase from PULP?
PULP items are available in a variety of stores throughout Maine- please check the "locations" tab for an updated list of stores currently carrying our items.You may also purchase our items wholesale- please visit the "wholesale" tab for more details. For custom orders, email iwantpulp@gmail.com

I see something I like, but I would like it to be a little different...
We do custom orders on all of our products. Please send all custom order inquiries to iwantpulp@gmail.com. This includes but is not limited to card sets, knitted garments, and jewelry.

What is your return policy?
Products that have been received as damaged have 7 days to return them directly to PULP for a replacement product or shop credit. If you receive a custom garment and it does not fit the individual, it may be returned within 2 month for a replacement product or shop credit *GARMENTS MUST BE RETURNED UNWORN AND IN SAME CONDITION AS RECEIVED* All inquiries must be sent to iwantpulp@gmail.com to ensure fastest response time.

What is your shipping policy on custom work?
All custom orders are subject to a 2 week delay in shipment for creation, although processing times may be drastically less based on time of year, number and complexity of items, and/or availability of materials. Ready-made items will be shipped within 3-5 business days unless otherwise notified. All items will be shipped Priority Mail through United States Postal Service unless previously requested by buyer. Rush shipping is available at additional cost.